How We Can Help

We provide a full range of supports and assistance for people in the International Protection system, as well as beneficiaries of Temporary Protection from Ukraine.

We also assist with:

• Family Reunification
• Residency, and Renewal of Residency
• Visas (D and C Visa Applications)
• Travel Documents
• EU Treaty Rights applications and reviews
• Assistance on applying for specific schemes
• General immigration queries

If you find yourself homeless or at risk of becoming homeless, or if you need assistance with housing, Doras can:

• Help you navigate the housing and social welfare system
• Make representations to local authority Homeless Action Teams and other service providers
• Assist with housing and Housing Assistance Payments (HAP) applications
• Signpost and link in with appropriate services
• Assist in dispute resolution, including engaging with Residential Tenancies Board (RTB)
• Refer you to NILS (No Interest Loan Scheme) for assistance with deposit

Unfortunately, Doras does not provide any form of emergency accommodation, nor can we provide financial support for people who are homeless or moving into new accommodation.

For accommodation specific queries, contact us at accomwelfare@doras.org

We can support with queries on:

• Job Seeker Allowance / Benefit applications
• Daily Expenses Allowance applications (for International Protection Applicants)
• PPSN registration (this is required to access state services)
• MyGovID account setup (to access government services)
• Assistance with additional benefits such as Lone Parent, Working Family Payment, Child Benefit, Illness Benefit, Disability Allowance (Non-Contributory and Contributory), Carer’s Allowance, Domiciliary Care Allowance, Additional Needs and Supplementary Welfare applications.
• Social Welfare Appeals

We also provide dedicated support to people transitioning out of Direct Provision. 

We provide:

• Referrals to English classes
• Our own conversational English classes  
• Online courses for migrants and refugees
• Information and advice on further and higher education
• Assistance with work permit application (international protection applicants)
• Assistance for people seeking work (CV preparation and guidance)
• Support in developing career plans and finding employment opportunities

For more information, see our Employment and Education programme.

If you have a medical card issued by the Health Service Executive (HSE), you can get certain health services free of charge. We can help with medical card applications, as well as

• Finding a doctor or General Practitioner (GP)
• Getting prescribed drugs and medicines
• Accessing hospital services
• Dental, optical and other services
• Maternity and infant care
• Mental health services and support

If you are a victim of crime, we can help through our Migrant Victim Support Service. In particular, we help people who may have experience of:

• Labour and sexual exploitation;
• Human Trafficking;
• Hate crime and discrimination;
• Homelessness;
• Domestic, sexual and gender-based violence;
• General crime (assault, theft, fraud, etc.)