Direct Support

Doras directly supports international protection applicants, refugees and migrants who need assistance accessing their rights and entitlements, primarily at our headquarters in Limerick. We also provide support online, over the phone, and nationally through our outreach efforts.

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Our opening hours are Monday to Friday 9.30am to 1pm, and 2pm to 5pm. Our address is Doras, 51a O’Connell Street, Limerick, V94 W275. Find us on google maps Here.

We also provide a similar service in Athlone, in collaboration with our partner New Horizon.

In addition, we provide support at outreach locations including Direct Provision and Emergency Accommodation Centres, often in collaboration with other organisations and agencies.

We have a dedicated team of workers who provide in-depth assistance, information, and referrals on a wide range of immigration-related and other issues. We offer a confidential, and professional service, assisting people from migrant backgrounds in accessing their rights and entitlements. These services are available free of charge to anyone in need of assistance, no matter what their status or situation.


Direct support
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Our Contact Information

Learn more about where Doras is located, our opening hours and the numerous ways you can contact us: by email, phone, WhatsApp and through out form. 

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To avail of one-to-one support at our Limerick headquarters

We recommend making an appointment. This can be done by contacting us on

  • 061 310328 between 9.30am and 1pm, or 2pm and 5pm
  • 083 0802378 (phone or WhatsApp) between 8am and 10pm
  • reception@doras.org

In case of emergency, anyone in need of support can drop into our Limerick office or contact us by phone or WhatsApp.

 

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To reach our Athlone office,

Contact

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Information on Ukrainian Support 

We provide a dedicated Ukraine support service for beneficiaries of temporary protection.

You can contact the Ukraine support team on

  • 083 0391819 (phone or WhatsApp) between 9.30am 1pm, or 2pm and 5pm
  • ukraine@doras.org

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Information on Migrant Victim Support

We also offer specialised support to victims of racism and hate crime, domestic violence, trafficking, and exploitation through our Migrant Victim Support project.

You can contact the victim support team on

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Information on Accommodation Standards and Welfare

Doras provides a dedicated service for groups working with beneficiaries of temporary protection or international protection applicants in emergency accommodation anywhere in Ireland who have concerns over welfare and standards in the centre.

To reach this service, email accomwelfare@doras.org.

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How we can Help?

We provide support, make referrals, and advocate on behalf of rights holders across a broad range of issues. 

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Ensuring a Safe Environment for Children: Read our Child Safeguarding Statement to learn how we prioritise child protection and create a secure space for all young individuals in our care.